Foreign Language

As globalization continues, the need for languages beyond Japanese, both domestically and internationally, increases.

We want support foreigners planning to come to Japan!
We want meet the demands of tourists!
We want to develop globally!

But…

We have no experience with translation…
We don’t know where to help support…
We don’t know where to start…

If the above sounds familiar,
then our international service can help to fix all your issues.

Multilingual Service

• Japanese・English・Chinese・Korean
• We can provide all these languages at a low cost.

We provide strong training in all languages, to ensure that our service remains the same high quality no matter the language. Our service can start from just one seat or language, ensuring costs stay low.

Flexible Support

• 24 hours, 365 days support
• Language selection
• Start from one seat

Both our domestic and international services are 24/7. We can help support you during the times when you are most busy, and your own resources are stretched. Whether you need someone that only speaks Japanese, or another foreign language, we can provide flexible support in the long, mid, or short term, our service can help you. We can also provide bilingual, native staff for phone interpretation or translation services.

Japanese Quality “Omotenashi” Service

• Thorough operator training
• Japanese managers ensuring high quality
• Years of know how

We have knowhow developed over 25 years which we employ in our training, to ensure that all our operators are able to provide high quality service that incorporates the Japanese concept of “Omotenashi”. Additionally, we don’t just change the language we provide the service with, but also the contact center, to ensure our operators are native speakers. This allows us to incorporate the unique local aspects customers from the country expect, whilst also keeping our high-quality Japanese service.

International call center service

tele-net operates contact centers from Cebu in the Philippines aimed at supporting foreigner customers. If you’ve ever wanted to provide support for foreign customers living in Japan, then our service can provide high quality English support, with knowhow in dealing with foreigners, as well as provide phone interpretation and translation.

Our Cebu centers particularly have experience providing support to American customers and end users and operates at the same level as local contact centers, whilst maintaining Japanese quality and management.

By changing the contact center as opposed to just the language, we can apply the unique local experiences to provide a higher, more appropriate form of quality.

Time flexible service

Whether you need someone that only speaks Japanese, or another foreign language, we can provide flexible support in the long, mid, or short term, our service can help you.

We can also provide bilingual, native staff for phone interpretation or translation services.

Customer Support

Wide range of support from order taking to inquiries. Can also sell to existing customers and translate reports into Japanese. Our service can be provided by phone, email or chat. Additionally, we can act as a one stop support for ordering through to shipping without our warehouses.

Hotel

Providing a multilingual service to allow customers maximum relaxation. Temporary use of service to deal with a large influx of foreign reservations. Want to provide a 24-hour service.

Customer Contact

From supporting customers that have come from abroad to allow access to your products, providing interpretation services for shops, and set up of chat tools to support your business communication with foreigners.

Translation

We provide transcript services for forums, meetings, language research, as well as native level checking for translations. We can also help you provide multilingual web services.