Fulfillment｜tele-net Corporation | "Omotenashi" Contact Center

Total Support from Order Taking to Distribution

Our low cost, speedy service covers everything needed for fulfilment, from order taking, to distribution, picking, shipping, and sales. We can also provide EC site creation, as well as provide services via phone and mail, as well as shipping products to customers and following up purchases with promotions, and DMs.

Customer Satisfaction

●Easy access to distribution, as soon as the need arrives.
●Flexible and convenient access to warehouses, including temporary usage during periods were stock is abnormally high.
●Low-cost warehouse access, preventing the need for maintaining your own high-cost warehouses where not all space may be needed.
●Eliminate worrying about shelf space, damages or lost products.
●Manpower, lightning, heating and other costs covered.
●High flexibility in quantity reduces need to worry about hiring.

Leading service contents
Fulfillment

Our flexible service can offer more than just those listed below. Please feel free to contact us for more information.

Order Taking

Order taking through phone, email, FAX or post.

Shipping Preparatio

Speedy and appropriate preparation covering order data management to customer follow up.

Stock Management

Stock management system implementation, and follow up management, including security and policy.

Product Storage

Connection between our warehouses and the clients’, taking on product storage as necessary.

Picking

Picking out and wrapping products as needed to fulfill orders. Our service ensures there is no issues with the product from the moment it leaves the factory till arrives with the customer.

Shipping

We have connections with multiple logistic companies, allowing us to provide the appropriate service at a low cost, from packaging to shipping.

Reporting

In-depth reporting that goes above the basics, including comments from the shipping and contact companies involved.

Operation Improvement

We provide recommendations for how to improve the service in our reports, such as how to increase customer satisfaction, or reduce costs.

Payment Acceptance

Acceptance of credit card payments on client’s behalf, including confirming money was received and fulfilling customer requests.

EC Site Creation

Be it a personal website or a store front on Yahoo!, Rakuten, or Amazon, we offer total support for creation of e-commerce pages online.

Distribution Cost Evaluation

We can analyze your current distribution costs to evaluate if they are appropriate, and offer recommendations on how to improve them in the event that they are not.